Client Services

I have been a long time customer with Hicks and Associates and have always received the best customer service with any claims or questions regarding my insurance coverage. I was able to save money on my policies, because they shop the marketplace for the best plans to fit my needs. They also do periodic reviews to make sure I’m still in the best plans. Any time I have had to make a claim over the years, it was handled quickly! Thankful for John and his team.

Thank you to Hicks and Associates for always taking time to customize my policies to fit my needs. I never worry if my properties are properly insured. It’s a quality service at a competitive price and knowledgeable representatives who are second to none. Over 20 years of dealing with John and his dad and not one complaint. Thanks.

Hicks & Associates is and will always be part of our family. Mr. John’s father cared for our family historically and we decided to use Hicks & Associates when we started our own family. John and Samantha have cared for us for many years and through many life events, both good and bad. They have helped us during home purchases, home renovations, home rentals, vehicle rentals, vehicle purchases, car accidents, and the list continues. If we need it insured, John covers it. I was in a severe accident and required major surgery. Without John and Samantha we would have been absolutely destitute. We are very grateful for Hicks & Associates. WE LOVE YOU VERY MUCH! THANK YOU!

The Hicks family has taken care of my commercial and personal insurance needs for 30 years. I have always felt that they had a good understanding of my needs and provided me with the best insurance protection at a competitive price. Any time I have needed assistance or had questions Hicks and Associates have always been quick to respond with my best interest in mind. Highly recommend.

We have had our commercial insurance with Hicks & Associates for over 25 years and have always been given the most courteous and professional customer service. Excellent communication with us in all of our transactions. Would highly recommend them to anyone.

I have been a customer for more than 25 years! Their attentive expertise to my needs and expectations is excellent! They are willing to answer my questions within 24 hours or less and have gone above and beyond when I have had to file claims on my homeowners and auto policies! They will find you the best insurance for your needs! Highly recommend!!